About us

Bildmarket is a Finnish digital art store that specializes in high-quality PNG files and unique downloadable artworks. All products are instantly available worldwide for personal or commercial digital projects and physical prints.

Our business model:
Bildmarket operates fully online, delivering digital art and graphics directly to customers through instant downloads after purchase. Products include original PNG files, printable artworks, and themed graphic bundles designed by digital artists. Customers receive secure download links immediately after payment, with no shipping fees or physical delivery.

How to contact us:
We value transparent and accessible communication. Customers can contact us in Finnish, English, or Swedish using the website’s contact form, direct email (stefu@kotikone.fi), or by phone (+358 50 3265489). Contact details and company information—including address and business ID—are always openly listed on our site.

Customer service process & response times:
Bildmarket strives for fast and helpful support. Customer messages are answered within 24 hours during weekdays. Issues with digital files—such as download problems or file defects—are resolved swiftly: a new file or corrected product is provided within 48 hours at no extra cost. For all service inquiries, feedback, and complaints, use the contact details above.

How we work & our value promise:
Bildmarket is committed to creative integrity, reliability, and clear information. Our mission is to provide modern digital products with transparent terms, secure transactions, and responsive customer care.  We guarantee secure shopping with a valid SSL certificate, clear refund and privacy policies, and always aim to exceed expectations in quality and trust.